Privacy Policy

Effective Date: 1 December 2024
Last Updated: 1 November 2025

INOVA Consulting (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, or software.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1. a) Personal Information

• Name, email address, phone number, job title, and company details
• Billing information (payment details, invoicing address)
• Account login credentials

1. b) Business Information

• Company financial data, accounting records, and tax-related information
• Business contacts, invoices, and internal reports

1. c) Technical Information

• IP address, browser type, device information, and website usage data
• Cookies and tracking technologies (see Section 8)

2. How We Use Your Information

We use your information for purposes including:

• Providing, managing, and improving our digital accounting, consulting, and ERP services
• Billing, invoicing, and subscription management
• Compliance with legal and regulatory obligations
• Communicating with you regarding service updates, support, or marketing (with consent)
• Protecting the security and integrity of our systems and services

3. Legal Basis for Processing

We process your data based on:

• Contractual necessity: to provide services and fulfill our agreements
• Legal obligations: to comply with tax, accounting, and financial regulations
• Legitimate interests: to improve services, secure our systems, and communicate updates
• Consent: for marketing communications or other optional services

4. Data Sharing

We do not sell or rent your personal or business data. We may share information with:

• Service providers (payment processors, cloud hosting, software providers)
• Legal or regulatory authorities if required by law
• Professional advisors for audit or compliance purposes

We ensure all third parties adhere to strict confidentiality and data protection standards.

5. Data Retention

• We retain personal and business data only as long as necessary to provide services, comply with legal obligations, or resolve disputes.
• Accounting and tax records are typically retained for 7 years in the Netherlands.

6. Your Rights

Under GDPR and applicable laws, you have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your data, where applicable
• Object to processing or request restrictions
• Withdraw consent for marketing communications
• Request data portability

To exercise these rights, contact us at info@inova.consulting.

7. Data Security

• We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
• Access to sensitive information is restricted to authorized personnel only.
• Despite our efforts, no system is completely secure; we cannot guarantee absolute protection.

8. Cookies & Tracking

• Our website uses cookies and similar technologies to enhance user experience, monitor traffic, and improve services.
• You can manage cookie preferences via your browser settings.
• Cookies do not collect personally identifiable information beyond what you provide voluntarily.

9. Third-Party Links

• Our website may contain links to third-party sites.
• We are not responsible for the privacy practices or content of external websites.

10. International Transfers

• If your data is transferred outside the EU, we ensure appropriate safeguards, such as standard contractual clauses, to protect your information.

11. Changes to This Privacy Policy

• We may update this Privacy Policy periodically.
• Changes will be communicated via website updates or email notifications.
• Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

For questions or concerns regarding your privacy or this policy, contact:

INOVA Consulting
Email: info@inova.consulting
Phone: (+31) 6 29 08 35 00

Your privacy matters. At INOVA Consulting, we handle your personal and business data responsibly, securely, and transparently.